Data Security Privacy User Rights

C63 Privacy Policy — Our Commitment to Protecting Your Data

Your privacy on the c63 platform is our highest priority. Read this policy to understand what data we collect, how we use it, and how we keep it safe.

Last Updated: January 2026

Information We Collect

Various types of information are collected automatically or through your input when registering and using the c63 platform. Below is a detailed breakdown of the information collected:

Account Information

During registration, your name, mobile number, date of birth, and password are collected. National ID or other documents may be requested for identity verification.

Device and Browser Information

When you access the platform, details about your device type, operating system, browser version, IP address, and screen resolution are automatically collected. This data is used to improve platform performance.

Payment & Transaction Data

When processing BDT transactions via bKash, Nagad, or Rocket, your mobile number and transaction amount are recorded. Full PINs or banking passwords are never stored.

Usage Information

Behavioral data such as pages visited, time spent, games played, and betting markets of interest are collected. This helps enhance your experience.

Purpose of Data Use

C63 uses collected data solely for specified and legitimate purposes. Data is never sold under any circumstances.

  • Account Management: Personal information is used to create, verify, and secure your account.
  • Service Development: Usage data is analyzed to improve platform functionality, gaming experience, and mobile performance.
  • Transaction Processing: Payment information is used to properly process BDT deposits and withdrawals.
  • Security & Fraud Prevention: Device and browser information is used to detect unusual logins or suspicious transactions.
  • Customer Support: Your account and transaction history help resolve your issues quickly.
  • Legal Obligations: Information may be used to meet requests from government or regulatory authorities.

Cookies & Tracking Technologies

The c63 website uses cookies and similar technologies. Cookies are small data files saved in your browser that help recognize you on revisit.

We use the following types of cookies:

  • Essential Cookies: These are necessary for login sessions and security.
  • Functional Cookies: Remembers your preferred language and settings.
  • Analytics Cookies: Analyzes page visits and usage patterns to help improve the platform.

You can disable cookies in your browser settings, but some platform features may be limited.

A user conducting a mobile payment transaction in Comilla

Data Retention, Security & Third Parties

Data Retention

Your data is stored on secure servers and retained as long as your account remains active. After account closure, some information may be kept for a legally required period.

Security Measures

C63 uses SSL encryption, firewalls, and two-factor authentication to keep your data secure. Security audits are conducted regularly, and you will be promptly notified in case of any data breaches.

Sharing Data with Third Parties

C63 never sells your personal data. Limited sharing may occur in the following cases:

  • Necessary transaction details with bKash or Nagad for payment processing.
  • Shared with government or regulatory agencies to fulfill legal obligations.
  • Shared with authorities authorized to investigate fraud when necessary.

User Rights & Policy Updates

Your rights regarding your data

As a c63 user, you have the following rights:

  • Right of Access: You can request a list of the information we have collected about you.
  • Right to Amend: You may request correction of incorrect or outdated information.
  • Right to Deletion: You may request deletion of your data under certain conditions, but some information must be retained for legal reasons.
  • Right to Limit Processing: You may request to limit data use for specific purposes.

Policy Changes

C63 may update this privacy policy at any time. Updates will be posted on the website with a new date. Important changes will be communicated to you when possible.

Contact for Assistance

For any questions or requests related to privacy policy, contact us at: [email protected]. For more info FAQ Section View.

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